Please contact Spot This before returning any items.
Subject to exceptions, if you wish to return a product you have purchased on Spot This, you may do so providing you cover the postage costs and the item is unused and in a saleable condition. Returns must be made within 20 days of receipt. If the product returned is not in a fully saleable condition or the packaging is damaged, we reserve the right to refuse a refund.
If a product is faulty or damaged we will refund the original delivery charge and the cost of returning the goods up to $5 (New Zealand) or $15 (Entire World).
*We will only refund the delivery charge if the complete order is faulty or damaged otherwise we will make a pro-rata payment.
*Handling fees may apply.